Privacy Policy
At NOOR Australia, we are committed to protecting your privacy and handling your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information.
- 1. Collection of Personal Information
We may collect the following types of personal information:
- Your name, address, email, and phone number
- Payment and transaction details.
- Any other information you provide while interacting with us, such as through emails, inquiries, or feedback.
We collect personal information directly from you, for example, when you place an order, subscribe to our newsletter, or contact us for support.
- 2. Use of Personal Information
We use your personal information to:
- Process and deliver your orders.
- Communicate with you about your orders, inquiries, and promotions.
- Improve our services, website, and customer experience.
- Comply with legal and regulatory obligations.
- 3. Disclosure of Personal Information
Your personal information will not be shared, sold, or disclosed to third parties except:
- To delivery services (e.g., Australia Post) to fulfill your order.
- As required by law or to comply with legal obligations.
- With your consent or at your direction.
- 4. Storage and Security
We take reasonable steps to ensure your personal information is stored securely to protect it from unauthorized access, modification, or disclosure. We use encrypted systems and secure payment gateways to safeguard your data.
- 5. Access and Correction
You have the right to access and correct your personal information. If you believe any information we hold about you is inaccurate or out-of-date, please contact us at support@nooraustralia.com.au, and we will address your request promptly.
- 6. Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. Cookies collect non-personal data such as your browsing habits and website usage. You can disable cookies in your browser settings if you prefer.
- 7. Complaints and Feedback
If you believe we have breached your privacy rights, you can contact us at support@nooraustralia.com.au. We will investigate your complaint and respond promptly.
- 8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on our website.
- Contact Us
If you have any questions or concerns about your privacy, please contact us at:
- Email: support@nooraustralia.com.au
- Phone: 0424107818
- Address: 4 Elgata Way werribee Victoria 3030 Australia
Your privacy is important to us, and we appreciate your trust in NOOR Australia.
